Support by Sony

Not worth your time, It do not know its installed on Sony phone so do not add that, it also do not allow you to use english if your not in a english location, if you pick english it so the old Japanese thing direct you to UK Website not int one, Sony looks to be a firm who no longer want to provide service or sell something, im guessing the PS money cover all cost this Support by Sony app show this more then anything exclent Idea done in way so do not work

I don't get how to use this app. Sony says before using any firmware update to login first. But using this app there is no way to login.

this is not a support app. Worst installation experience. I bought 43 inches Sony TV, they demanded 500 rupees for installation. That person didn't said anything initially but he asked 500 rupees after installation. I really disappointed with the service. I got free installation with LG 55 inches previously even they provided free movable wall mount with premium quality. Even the LG TV with 55" inches cost is half of the Sony TV but way better with servicing experience. worst sony services.